Terms of Service

Welcome to AnimalBuddy. By visiting our website or purchasing from our store, you agree to use our services responsibly and follow the terms outlined below.

1. Online Store Use

You agree to use our website only for lawful purposes. You must not use our store for any activity that may harm AnimalBuddy, other customers, or the security of our website.

2. Product Availability

Our products are subject to availability. We may update, replace, or discontinue products at any time without prior notice.

We do our best to provide accurate product details, but we cannot guarantee that all descriptions, images, prices, or stock information are always free from errors.

3. Orders

When you place an order, you agree that all information provided is accurate and complete. AnimalBuddy reserves the right to cancel or refuse any order if necessary, including cases of incorrect information, payment issues, suspected fraud, or product unavailability.

4. Payments

All payments must be completed during checkout. Your order will only be processed after payment has been successfully confirmed.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier service, and product availability. AnimalBuddy is not responsible for delays caused by incorrect shipping details, customs, courier issues, or circumstances outside our control.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund Policy. Please review it carefully before placing an order.

7. Pet Product Responsibility

Our products are designed for pets, but pet owners are responsible for choosing suitable items and supervising their pets during use. If a product becomes damaged or unsafe, please stop using it immediately.

8. Website Content

All text, images, logos, designs, and branding on this website belong to AnimalBuddy or our content providers. You may not copy, reproduce, or use our content without permission.

9. Limitation of Service

We do our best to provide a smooth and reliable shopping experience, but we do not guarantee that our website will always be uninterrupted, secure, or error-free.

10. Updates to This Policy

AnimalBuddy may update these Terms of Service at any time. Continued use of our website after changes are posted means you accept the updated terms.

11. Contact Us

For any questions about these Terms of Service, please contact us through our website or customer support email.

Warmly,
AnimalBuddy Team